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Shipping Times & Rates
Currently, we accept online orders to shipping addresses within the United States and also ship internationally. WE DO NOT TAKE RESPONSIBILITY IF THE PRODUCT HAS BEEN SUPERSEDED BY CUSTOMS.
To ensure the secure delivery of your order, Sous du Ciel does not ship orders to post office boxes. Sous du Ciel is able to accept post office box addresses for your billing needs.
For each address within the United States, please allow 4-5 business days.
For each address of international, the shipping fees and dates might be different.
Items ordered together may not always ship together.
More Information on Complimentary Shipping:
• Free shipping promotion excluded for Business accounts.
• Engraving fees do not count toward the total amount.
• Complimentary shipping promotion is only available for orders placed on the U.S. website for domestic delivery.
Return Policy
Sous du Ciel offers complimentary shipping for any item that you’d like to return. Simply click here to print out a shipping label. Then drop off your package at the nearest USPS, UPS, or DHL location, depending on which label you receive.
Articles are accepted for credit or exchange in the U.S. if returned in a salable condition within 15 days, accompanied by a sales receipt. Some exclusions may apply.
A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. Cash refunds are not available for returns made at retail locations. To return or exchange your gift selection, please follow the instructions included with your package.